VR will build a bridge for enterprise operation collaboration

Fortunately, virtual reality (VR) and augmented reality (AR) technologies provide better collaboration space for teams of different sizes in different industries. Below, we will discuss common methods for introducing VR technology into various practical application scenarios in the organization.

Seven best ways to use VR to achieve remote collaboration

1. Communication

Today, communication has become one of the pillars to ensure the normal operation of the business world. Team members, departments, business groups, partners and even external stakeholders rely on this to achieve efficient work and business development. However, during the COVID-19 outbreak, the promulgation of policies such as social isolation, suspension of work and school, etc., instantly blocked such communication channels. Although many companies try to use video call systems as a supplement, they still lack the necessary body language and other tactile elements. In this regard, virtual reality is expected to provide physical presence for communication participants while ensuring that they enjoy health and safety at home.

Seymourpowell released a VR implementation demonstration, which allows users to communicate smoothly around various work topics. Its Reality Works system allows team members to flexibly use spreadsheets, 3D development tools, "whiteboards" and many other tools used in regular discussions outside of discussions. The platform also has a major core advantage: Considering that a considerable number of team members do not have corresponding virtual reality equipment, the platform also allows employees to participate in discussions through ordinary computers or even mobile phones.

2. Show

For enterprises, it has always been a difficult task to put forward opinions, discuss future directions, and even demonstrate business potential. All this is even more difficult to achieve in the context of remote communication. But if you can use the power of VR technology, the display effect can often be significantly improved.

For companies that have adopted the SaaS model, B2B display has become one of the main directions of business development. Based on this, companies can visually display services and products to potential partners and emphasize their advantages. In this regard, VR technology can help display applications to a higher level, helping partners to easily access various related elements such as projects, JIRA boards, prototype design and even graphics, and fully reflect their own advantages. At present, such use cases are still relatively rare, but iQ Media’s VR space has made attempts and achieved good benefits.

3. Customer Service

During the outbreak of the epidemic, customer service organizations undoubtedly experienced a nightmare impact, and manufacturers that have long relied on on-site services to find and verify problems are even more miserable. In this regard, VR technology can also provide a huge boost to the team. Currently, Arthur Digital has begun to provide VR space development solutions to establish close collaboration in an all-digital environment to help users discuss various business issues simultaneously. A start-up customer reported that 80% of users gave positive reviews after the experience. From this point of view, VR technology is expected to become a boon for customers constrained by the epidemic. Only a set of simple tools and questions are needed to quickly and easily solve most problems raised by customers.

4. Training

The remote and on-site training courses supported by VR technology will also bring considerable cost-saving effects to enterprises, specifically covering:

Professional training courses paid by the hour;

By creating short VR videos, games or learning courses, while providing training support for more audiences;

Organize VR training courses remotely to eliminate the rental budget generated by training venues.

The good news is that the era of VR remote training has arrived. As early as 2018, Walmart started to provide customer service training courses through VR scenarios. Now, in the context of the continuous spread of the epidemic, Wal-Mart can use this strategy to strictly comply with the latest health regulations, while continuing to provide training for employees to maintain good business capabilities.